Service Terms

Service Terms

These Service Terms apply to orders, support, and customer service interactions with mavelilo®. By purchasing from our store or contacting support, you agree that the order will be handled according to the policies posted on this website.

Order Service

• Order confirmations show that we received your request, not that every detail has been fully reviewed.
• We may contact you if payment, inventory, shipping details, or product information requires clarification.
• We may cancel orders affected by fraud concerns, payment failure, listing errors, inventory issues, or misuse of promotions.

Customer Support

Support requests are reviewed by email so we can keep a clear written record of each case. Please provide accurate order and product information when contacting us.

Product Responsibility

Electrical products should be used only as directed in product instructions. Do not use a fan with damaged parts, unstable placement, blocked airflow, unsafe power sources, water exposure, or any condition that conflicts with the product guidance.

Questions

Questions about these Service Terms can be sent to service@mavelilo.com.