Contact Us

Contact Us

Our customer support team helps with mavelilo® product questions, order updates, shipping questions, return requests, and after-sale support.

Company name: Nuoer Technology (Shenzhen) Co., Ltd..

Email: service@mavelilo.com

What to Include

  • Your order number if your message is about a purchase.
  • The product name or page link if your message is about a fan model.
  • Clear photos if your item arrived damaged, incomplete, or different from what you ordered.

Response Time

Most messages are reviewed within 1 to 2 business days. During weekends, holidays, promotions, or high-volume periods, replies may take a little longer.

Support is provided by email only so every request can be documented and handled in order.